The first step in getting your floor plan into your hands, is to schedule a floor plan scanning appointment with our office. Once we receive your order, our team will reach out to you via email, text or phone using the phone number and email address you provide in your order. (so please make sure your email and phone number are correct!)

We reach out within one business day. Emails will come from service@idealfloorplan.com. Calls and texts will come from ‪(737) 973-44one3‬. The more responsive you are to our efforts, the faster we can get you scheduled and complete your floorplan.

Once your scan is complete, your floor plan will be delivered based on the delivery option you selected with your order.

• Standard delivery orders will receive their floor plan no later than 2 buisness days from the appointment. Example: if the appointment was on a Friday, you will receive your floor plan no later than Tuesday. 
• Rush delivery orders will receive their floor plan no later than 24 hours from the appointment. Example:  if the appointment was Friday at 9am, you will receive your floor plan no later than Saturday at 9am.

Once we receive your order, our team will reach out to you within one business day to schedule. If you havent seen our messages, please contact our office at service@idealfloorplan.com and include your name, cell phone and the propertiy address. You can also call us at ‪(737)973-44one3‬.

Yes. You or a real estate agent or another designee like a family member or friend.

Why do we need you there? We need access to every room in your home and guest house, or garage apartment, etc. If we dont have access, the floor plan will be inaccurate and of no value. Whomever is onsite during our scan, will need to ensure we have the access required.

For most homes, different entities have different measurements of your home's size. The appraisal districts understanding of your home's size may differ from the builder who built your home. Both can be different than an appraiser who appraised your home. Those can be different from realtors, past and present, who listed your home.

Which one is right? Are they all wrong?

As of April 2022, all homes involved in a mortgage transaction must follow new nationwide standards for determining a home's Gross Living Area (GLA) called ANSI** Z765 standards. The introduction of these standards brought a lot of focus on how homes are measured. We know these standards and our measuring service provides you with an ANSI compliant measurement of your home's GLA. 

**(American National Standards Institute) 

Here are a few reasons why so many numbers exist for your homes size.

• Maybe nothing changed in your home, but its GLA may be different when applying ANSI standard measurements, especially if the home was built more than 3 years ago.
• In most instances, appraisal districts do not measure homes. They use algorithims, satellite views of the roof, or plans the builder submitted to determine your home's size.
• Sometimes the floor plan submitted by a builder to the appraisal district, or to the homeowner, was changed during construction.
• Sometimes there is non-GLA space inside your home such as the garage, space below grade level, or open-to-below areas on the 2nd or 3rd floors that were counted as GLA in previous measurements.
• Sometimes guest houses or garage apartments are included in your GLA when they shouldn't be. Or should be incuded when they are not.
• Areas with low ceilings (under 7 ft) may or may not be included in your GLA depending on their configuration.
• Sometimes previous owners added to the home without getting permits.
• If your home was listed previously, the realtor who listed it put a home size value into MLS records. No one can be sure how that value was determined by the realtor. 

What is the impact of listing the wrong SF for my property?

• To optimize your sale price and reduce your time on market, you need to market your home correctly. Think of the problems that might occur if you used the wrong bed/bath count? That is why its important to market your home with the proper size.
• Getting an offer doesn’t mean your contract survives the appraisal process. If your listing is actually smaller than you thought when you priced it, then it may not make value at appraisal. This could require negotiation or lead to a lost sale.
• You need to know the homes GLA size to list it correctly!

Yes! We have high standards for our team members so you can have confidence allowing them into your home. Every team member goes through a background check with one or more national background check providers. These providers check for:

• Misdemeanor and felony criminal records at county (Williamson, Travis, Bell, Milam) / state (TX) / national levels
• National Sex Offender registry
• SSN Trace 
• Driving Record

We will send you the name and picture of the person who will be coming to your home for the floor plan scan. They will also wear a name badge with our company logo, their name, and their picture on it. Before they leave, they will provide a business card with their information on it.

Life happens and getting your floor plan is not at the top of anyones priority list. We get that. If you cancel or reschedule your appointment more than 24 hours before the appointment, there is no fee. If you cancel or reschedule your appointment within 24 hours of your appointment, or no one meets us at the appointment, there is a $25 fee.

Once the floor plan appointment has been completed, no refunds are permitted. We will provide you with the completed floor plan when it is ready. 

Refunds, within 60 days of the order will be provided at 80% of your order amount. See the FAQ about rescheduling or cancelling an appointment if you already have an appointment setup.

If your service hasn't been provided in the 60 days following your order, we will cancel your order and refund 50% of your order amount. 

Messy is fine .. to a degree. You dont need to tidy up before we arrive. We are not the neatness police!

But to ensure the accuracy of our service we recommend the following:

• if clutter obstructs an entire wall, you should consider moving objects before we arrive so that at least a portion of the wall where it meets the floor is visible. This type of obstruction is sometimes seen in a bedroom used for storage or a garage that is packed full of items.
• If the view of your appliances or other items which are shown in the floor plan (such as sinks, baths, or cabinets) is obstructed, we recommend that you clear those obsctructions up.

When we arrive, we will advise if we think clutter might affect the accuracy of our service and give you the opportunity to clear it up before we start.

No. Results are deemed highly reliable but not guaranteed.

Here is an example to explain why. Suppose you want to add cabinets to a space or ensure your sectional sofa will fit into a space, you look at your floor plan and it seems you have a foot more than you need, your are probably going to be fine. If your floorplan indicates you have one inch more than you need, you should follow up and measure that area manually. Reliable, but not guaranteed.

Another example. The ANSI standards are somewhat subjective. For example space in a floor that is "below ground level" is not counted as ANSI aligned GLA. If your house is built into the side of a hill so that part of it is below ground level, and part of it is at or above ground level, it can be somewhat subjective to determine exactly where that transition occurs. Different measurement techniques might produce slightly different GLA values. Reliable, but not guaranteed.

No. When an appraisal is performed your homes GLA is determined and a sketch of the outside (and sometimes inside) of your home is created. But those are two parts of a much bigger appraisal report that results in an opinion of value of your home. 

Appraisers are regulated in Texas by a state agency. Only a licensed or certified appraiser can produce that report and provide that opinion of value. 

Our floor plan is very useful information and can help your home standout in a crowded marketplace, but it is not an appraisal.

However, we partner with some of the best appraisal companies around and can recommend appraisers to you.

Through our appraisal partners, we can provide a very affordable prelisting appraisal. This will give you peace of mind that you have correctly and competitively priced your home.

We partner with some of the best appraisal companies in central Texas and can coordinate your prelisting or tax protest appraisal.